✨ What “Communication” Includes

Communication is more than speaking. It includes:

• Words you use

• Tone of voice

• Facial expressions

• Body language

• Personal space

• Listening and responding

• Respecting how the person prefers to communicate

 

✨ Use Person-Centered Communication

Person-centered communication means you:

• Speak to the individual, not about them

• Use respectful language

• Ask permission before helping

• Offer choices instead of commands

• Give time for responses

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Examples of respectful phrases:

 

• “Would you like help, or would you rather do it?”

• “Do you want to go now or in five minutes?”

• “What would you prefer?”

✨ Avoid Power Struggles

When someone says “no,” your first step is not to argue. Your first step is to pause and check what the “no” might mean (overwhelmed, confused, uncomfortable, pain, sensory issues, anxiety, or needing control).

 

✨ Clear, Simple Communication

To reduce confusion:

• Use short, simple sentences

• Ask one question at a time

• Repeat calmly if needed

• Confirm understanding

• Avoid rushing